We craft strong, cohesive brand experiences to create the human connections that inspire action.

We listen carefully to our clients, asking detailed questions and uncovering creative potential to define a workable plan.

We implement our plans efficiently using intelligent strategy, design and technology to drive our clients’ messaging forward.

We thrive on honest, lasting partnerships with our clients, supporting their brands consistently to keep their impact growing over time.

Some of our specialty issue areas

Although we enjoy working on a variety of important social justice causes, we’ve developed particular experience in these areas:

  • LGBTQ+ Rights and Support
  • Domestic Violence Prevention
  • Child Welfare Systems
  • Anti-Trafficking
  • Health Equity
  • Immigrants’ Rights
  • Youth Advocacy
  • Support for People with Disabilities
  • Pro Bono Legal Advocacy
  • Women’s and Girls’ Empowerment
  • International Development
  • Workforce Development

Selected clients

We’ve been honored to work with so many quality organizations over the years. Here’s a small sample:


Serendipity Creative LLC is led by Dawn Sword, Founder and Creative Director of the company. Backed by over 22 years of experience, Dawn develops strategy, branding and design for our clients while leading a talented team of senior-level designers, developers, content creators and other specialists.

Dawn’s versatile combination of skills is her superpower. She loves using her expertise across print and digital media to develop forward-thinking, flexible strategies that grow with our clients over time. Clients know she’s obsessed with quality and details, always thinking several steps ahead across different levels and channels. She genuinely admires our clients and is fully committed to their missions and success.

As her design career has evolved, Dawn has developed specialties in causes such as LGBTQ+ and women’s empowerment, sexual/relationship violence prevention and survivor support, immigrants’ rights, human trafficking prevention, K-12 education in the U.S. and higher education in Africa. She’s always exploring new focus areas and using that knowledge to serve our clients more effectively.

When she’s not at her desk, you can find Dawn in the air practicing circus arts. She thinks scuba diving is more relaxing than yoga even though she enjoys both. On land, she’s into cooking, growing plants, exploring the great outdoors, sampling unusual beers and pursuing new activities like survival craft and blacksmithing with her two quirky teenagers.

Want to see us in action?