We craft strong, cohesive brand experiences to create the human connections that inspire action.

We listen carefully to our clients, asking detailed questions and uncovering creative potential to define a workable plan.

We implement our plans efficiently using intelligent strategy, design and technology to drive our clients’ messaging forward.

We thrive on honest, lasting partnerships with our clients, supporting their brands consistently to keep their impact growing over time.

Some of our specialty issue areas

Although we enjoy working on a variety of important social justice causes, we’ve developed particular experience in these areas:

  • Women’s and Girls’ Empowerment
  • LGBTQ+ Rights
  • Immigrants’ Rights
  • Domestic Violence Prevention
  • Health Equity
  • Education
  • African Development
  • International Development
  • Youth Engagement
  • Workforce Development

Selected clients

Over the past 19 years, we’ve been honored to work with quality organizations including:


Serendipity Creative LLC is led by Dawn Sword, Founder and Creative Director of the company. Backed by over 20 years of experience, Dawn develops strategy, branding and design for our clients while leading a talented team of senior-level designers, developers and other specialists.

Dawn enjoys solving complex problems and developing forward-thinking, flexible strategies that can grow with her clients’ needs. She’s built a strong base of long-term clients in the non-profit/progressive space as well as authors and selected for-profit groups.

Some people say Dawn can MacGuyver together just about anything. When not at her desk, she can be found experimenting in the kitchen, creating something interesting, training in aerial arts, gardening, enjoying time with friends or adventuring with her two children.

Want to see us in action?