Who we are
This Privacy Notice applies to information we collect when you use https://serendipitycreative.com. This Privacy Notice describes how Serendipity Creative LLC, Arlington, VA United States (“Serendipity Creative LLC,” “Company,” “we,” or “us”) collects, uses, and shares service-related information about you.
What personal data we collect and why we collect it
Internal Use
- We collect contact information to be able to communicate with you. For example, if you sign up for a mailing list or contact us via a contact form, you may be asked to provide your name, address, phone number and/or email address. We retain this information indefinitely and do not sell, loan or rent this information to anyone else.
- We collect basic visitor information through Google Analytics cookies. (search queries, device type, geolocation, return visits, etc.) but you can opt out of cookies at any time via your browser settings. To learn how Google uses your information see Google’s privacy policy. We retain this information indefinitely and use this information for our internal marketing purposes only.
Mailchimp
When you sign up for our mailing list and interact with an email campaign that you receive from us, we may collect information about your device and interaction with an email via Mailchimp cookies and other tracking technologies to collect some of this information. Mailchimp’s use of cookies and other tracking technologies is discussed more below, and in more detail in their Cookie Statement.
- Device information: We collect information about the device and applications you use to access emails sent through our Services, such as your IP address, your operating system, your browser ID, and other information about your system and connection.
- Product usage data: We collect usage data about you whenever you interact with emails sent through the Services, which may include dates and times you access emails and your browsing activities (such as what pages are viewed). We also collect information regarding the performance of the Services, including metrics related to the deliverability of emails and other electronic communications our Members send through the Services. This information allows us to improve the content and operation of the Services, and facilitate research and analysis of the Services.
Who we share your data with
- We never sell, rent or loan your private personal information.
- Employees and Independent Contractors: We may disclose information about you to our employees and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
“Do Not Track”
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn’t an industry or legal standard for recognizing or honoring DNT signals, we don’t respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take. To learn more about DNTs and how to turn on/off your DNT settings via your browser settings visit this webpage.